UNIDAS ASSISTENCE TO THE CLIENT IS CHOSEN THE BEST OF THE SECTOR

Shop Assistance to Client in Unidas was choosed the best of the field - 29/05/2013

Unidas has won “The Modern Consumer in Excellent Services to The Client” in the Car Renting category. In its 14th edition the awarding acknowledges the companies that privilege excellence in assistance not only by making new clients but mainly by keeping a high index of satisfaction and fidelity.

Coordinated by GfK, one of the most important institutions of market searching in the world, the award is an initiative of the magazine Modern Consumer and has as objective to identify and spread the best practices. To select the finalists some criterions like relationship with the client, retention strategy, multichannel relationship and human resource politics are taken in account.

“It’s a great satisfaction to receive this important acknowledge. The pursuit of excellence is one of the principles that guide Unidas assistance and the award shows that we are on the right way”, affirms Pedro de Almeida, Unidas President.

Besides Unidas companies like Fiat, Banco Bradesco, Wallmart, Lojas Renner and Coca-Cola are among the awarded ones